Hello! I'm Jillian.

Researcher & Strategist

I’m a Harvard-trained researcher and strategist passionate about shaping the future of technology through user insights, behavioral science, and curiosity-driven thinking.

My background spans UX research, product strategy, and operations, from helping enterprise teams at Cisco build smarter, more intuitive tools, to guiding COVID-19 data platforms used by millions with the Act Now Project (Covid Act Now). I bring structure to ambiguity and partner closely across teams to create things that real people actually enjoy using.